“The customer service is unmatched! Thank you for taking such great care of your members!”

Kristina U.

“I can’t thank you enough for not only taking care of this but for doing it so quickly. I am more convinced than ever that my membership program is the way to go for bookings.”

Janet D.

“I just want to say that I am happy to read about the new Cash Back program! I have been a Rakuten member since it was Ebates! I'll be submitting that documentation in November when my next "Big Fat Check" gets to me! Haha.”

LL

“That is amazing! Yes! please and thank you!”

Emily C.

“My specialist is so cheerful and upbeat, and she does an awesome job helping me get the best deals possible along with helping me when something goes wrong or if I’m charged the wrong price. She is an absolute gem; I hope she gets to see this review.”

Jody W.

“Thanks again for doing a great job on the lower rate. You ROCK!”

Janet V.

“She was quick in getting back to me. Made the process so easy! Thanks!”

Michelle S.

“I felt safe after speaking with my advocate. Thank you for all the reassurance.”

Arbula C.

“Thank you. Love my membership - I have saved soooo much money over the past few years.”

Connie H.

“Your service is fabulous, and I rave to everyone, even online at the bank associated with your program. You should send more promotional information to your banks in program as so many people seem unaware of all you provide. The bank manager laughs every time I show up because he knows someone else will be “My membership program” ed before I go home. As for my travel needs, My specialist has been my agent for over 10 years through 2 different banks. I keep moving to institutions that carry your program when it is foolishly dropped from the bank I am in. So, I make sure my bank knows My membership program is the only reason I am there and my specialist is a big part of why I love my membership program. Keep doing what you do. Respectfully”

Virginia C.

“My Advocate was an absolute pleasure. She was very knowledgeable, professional and was able to provide me the comfort of knowing my issue would be resolved without my credit being compromised further.”

Michael N.

“Karel has been so helpful answering my million questions. He is very knowledgeable and friendly and makes booking a vacation so much easier than doing it on my own. I can’t thank him enough!”

Whitney B.

“We are very happy with our membership program thanks to the excellent service. Our specialist is very thorough, efficient, warm, and kind.”

Susan M.

“I booked a hotel for a Wedding in July. Booking through my membership program I saved $147.92 for the three nights, and I am getting the 50% More Cash Bank and will receive 7.5% cash back check in the mail for $39.70. That is a savings of $187.62.”

Francine S.

“Just wanted to take a moment to let you know what an exceptional employee you have. All I can say is WOW!!! Not only was she extremely helpful, but her kind nature also put me at ease for planning such a big trip for my husband and me. She went out of her way to do research for us, find us the best places to stay and GREAT rates for all 3 hotels. I will highly recommend the program to anyone I talk with (and I talk a lot lol). My mind is officially blown at just how wonderful she was. I cannot thank her enough for all of her help.”

Angela P.

“Regina, thanks for all of your hard work! My Brother and his wife (were) unable to get the balcony room. Your hard work and persistence made this possible. May you have a great week.”

Aaron D.

“I was a victim of Identity Theft in October. I was alerted of a potential identity theft event by your monitoring service and was immediately assisted by a “live person” with your company. She immediately began the restoration process. She conducted a conference call and we were able to shut down the request for a credit card. My advocate spent many hours working just on my case for me. She said she will monitor my account very closely over the next several months. I am so impressed with Ultimate ID and how professional and efficient they were in handling my Identity Theft. My Bank offers this service to me through a small monthly fee. To me, this is well worth the small amount of cost to have a professional to help me in handling this difficult situation of Identity Theft. You all are absolutely WONDERFUL!!!”

Janice B.

“Paula, Thank you for the great prices.”

David B.

“The problem was solved with the assistance of a very patient customer service representative. I appreciate the help and the professionalism exhibited.”

Roslyn H.

“Excited for my trip! Thank you so very much for all of your help with booking the flights! You made it a very easy process!!!! Will definitely be using you guys again!”

Bethany M.

“Thank you! Always know you are there for us and we appreciate you.”

Brandon B.

“I’ve been working with Regina for years and they just don’t get any better… …I never feel rushed, she always goes the extra mile…. ”

Michael K.

“Dee is very personable and friendly! She was very responsive to the request! Thank you!”

Kristi M.

“Karel always goes above and beyond for me and my family. Anytime we are looking to take a weekend trip or a vacation, I will always reach out to him first because he makes everything so much easier. We really appreciate his time and patience.”

Whitney B.

“Thank you for everything. You are such a blessing to me.”

Bonnie G.

“You guys are significantly cheaper than Travelocity!!”

Chris N.

“Wow My Specialist! Thanks for going the extra mile! I would have to drive over 600 miles to make that option worthwhile. I really appreciate you researching it for me! This is why I use the membership program for my travel needs.”

Michelle S.

“Thank you so much. I simply love you guys. Thank you for offering the lower rate…”

Bonnie G.

“I wanted to thank you for everything. All the back-and-forth questions. All the information. I really appreciate it.”

Tina R.

“Have a great time whatever you do! Happy thanksgiving! You are a gift to me, so thank you!!”

Claire O.

“Thank you for your amazing service & taking care of us . Many blessings.”

Lilia I.

“I have had this protection for several years…It is a very good and necessary program and I will try to make it a point to see if my financial institution can advertise it more..”

David B.

“Paula, As I just ordered 4 more Panera Gift cards, I thought I would take this opportunity to wish you and your family a very Merry Christmas and a wonderful new year. Thank you for all you do for members.”

David B.

“I would like to sincerely say that my specialist is an outstanding asset!! She helped me in ways that I was unaware existed. She has gone above and beyond with the utmost patience. Thank you very much. Your efforts are very much appreciated.”

Maryann P.

“Dee is absolutely amazing! Whenever I need help with travel…She makes any and all travel arrangement experiences so easy. I definitely always speak highly about and recommend these services to family and friends.”

Selena R.

“Karel was AMAZING and was able to get me all set up. Phew!”

Katie H.

“Dee was wonderful!! She went above and beyond to find a hotel for our upcoming trip that would allow us to park our car!! She found us the perfect hotel at a great price!! Very impressed with her service!!”

Kristen C.

“My Specialist is so helpful! She made sure that all of my details were clear and correct. Highly, highly, highly recommend!”

Monica L.

“My family and I were at the airport waiting for our flight, which was then delayed. Due to the delay, we missed our connecting flight. I sent an email and within a few minutes, Jody emailed me back with two flight options. Thank you, Jody for saving our trip!”

Krista C.

“Heidi helped me and my husband book two cabins for the end moment cruise we planned for my mom’s 75th and my son’s 16th birthday, she was extremely friendly, prompt, and thorough. Thank you, Heidi!”

Krupali D.

“Thank you so much for going above and beyond to help me with this! I will be sure to use this example of superior customer service…”

Kate S.

“Karel, Thank you for the email. I am interested in the lower rate. Thanks for looking out for me.”

Tracy L.

“Raquel was awesome, helped us find & book a hotel while we were on the road. Got us a great hotel at a great price! So helpful and answered all our questions. Looked up how far the hotel was from the highway. Incredible service!”

Vicky RP.

“Thank you, Scott! You were very patient and thorough! I appreciate your great service.”

Louise D.

“Dee was very professional, Great resource. She made sure we received the best hotels to book at a great price. Her knowledge of the program and discounts were outstanding.”

Martin M.

“Thank you so much Miss Dee. You were fabulous through the whole process!”

Chantal G.

“I appreciate you so much. You are awesome.”

Koaster B.

“Special thanks to my specialist for her exceptional customer service! Will definitely use this benefit again!”

Mina N.

“Jody, thanks for helping to create beautiful memories with kids. Your help with bookings opens new memories and we keep looking forward for the trip.”

Vinay S.

“My specialist was awesome!! She helped me with my booking issue in a timely manner and resolved my issue! Thanks again!”

Whitney B.

“Regina thank you so much!!! You give the best customer service”

Kelly D.

“Perry I just wanted to say you nailed it again, we had the best time! We appreciate you more than you know! We can’t wait to book our next vacay with you!!....we can’t say enough good things about you!”

Whitney B.

“As always, thank you for such gracious service!”

Molly B.

“Travel search! It’s the best I’ve seen in the marketplace”. “It blows Kayak away!”

David S.

“Aww Perry you are the absolute BEST! Thank you for all of your hard work. Sorry to put you through the ringer.”

Connie G.

“Thanks so much, Regina. Appreciate all your attention to detail!”

Michael O.

“I just spoke with the hotel manager…she is crediting the $49.95. Thanks again for your assistance & awesome service!”

Heidi R.